Setting Up Your In Apartment Utilities Account
Dear Resident, The customer experience team has been in frequent communication with the utility providers, EDF, Switch 2 and Thames Water as they are aware some residents have had issues setting up their accounts.
Kindly note, if you experience any difficulties setting up an account with your utility providers, we advise you to contact the providers directly. The providers are unable to disclose any information for confidential and legal reasons to persons that are not the legal owners of the accounts.
We appreciate your concerns around this and rest assured, meter readings were taken at the point of exchange and therefore all bills can be updated.
We remain at hand to support you with any information you may need or are unsure of.
